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Return to work coordinators

A return to work coordinator is responsible for the implementation of an organisation’s return to work program and providing support for workers to recover at work.

Employers whose basic tariff premium exceeds $50 000 annually, employers who are self insured, or employers insured by a specialised insurer who employ more than 20 workers (category 1 employers) must have a return to work coordinator.

They are generally an employee or someone engaged specifically who has responsibility for:

  • educating workers, keeping injury and recover at work statistics, and developing policies and strategies
  • being the main point of contact for the injured worker
  • providing information on benefits and the recover at work process
  • determining an injured worker’s needs (in consultation with the worker, their doctor and insurer)
  • identifying suitable employment, and consulting with the worker to develop (and implement) a recover at work plan
  • coordinating and monitoring the worker’s progress in treatment, rehabilitation services and recover at work plans

A complete list of the responsibilities of the return to work coordinator is outlined in our guidelines for workplace return to work programs.

Training requirements

The return to work coordinator must hold:

  • a certificate certifying attendance at the SIRA (or previously WorkCover) two day course: Introduction to return to work coordination, or
  • a certificate certifying attendance at a two day WorkCover training course for rehabilitation coordinators conducted prior to February 1995, or
  • a letter from SIRA (or previously WorkCover) agreeing to exempt them from participating in the above training

Exemptions from the training requirements can be requested.