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What can I do to get paid quickest?

To facilitate prompt payment by a CTP Green Slip insurer, we suggest you:

  • include the appropriate service code with your invoice
  • issue the account in the form of a tax invoice and include the:
    • injured person’s name
    • date of accident
    • insurer’s reference/claim number
    • provider’s ABN, address and GST (if applicable)
  • send accounts directly to the CTP Green Slip insurer. It is difficult to ensure timely submission of accounts by other parties (for example, an injured person or their solicitor)
  • direct all enquiries about payment to the claims officer you have been dealing with.