Workers compensation
13 10 50 - SIRA (8:30am to 5pm, Monday to Friday, excluding public holidays).
If you are an employer, insurer or other stakeholder, please contact us if you have an unresolved enquiry or a complaint relating to workers compensation.
If you are a worker, please contact us if you have a complaint about your employer or provider (i.e. treatment provider).
SIRA offers an out-of-hours answering service if you need help outside of our normal hours of operation.
13 94 76 - Independent Review Office (IRO). If you are a worker (or their representative) with an unresolved workers compensation enquiry, or a claims complaint about the insurer, please contact IRO for support.
If you are experiencing any type of emergency affecting your personal safety please call triple zero (000) immediately.
Contact the Personal Injury Commission for information on how to lodge a dispute (eg a disagreement you are having with an insurer or medical provider). 1800 742 679 (8:30am-5:00pm, Monday to Friday)