Options for reforming Green Slip insurance in NSW

We sought feedback on how to reform Green Slip insurance to better support people injured on the roads and reduce premium costs.

  • The Issue

    Consultation period: 11/03/2016 12:00 am to 22/04/2016 12:00 am

    It has become clear in recent years, and particularly over the last 12 months, that the CTP Green Slip scheme is not serving injured road users as well as it could.

    Only 45 cents in every dollar collected by CTP insurers goes to injured people as benefits.

    An injured person can wait between three and five years for their claim to be resolved, sometimes longer.

    At the same time, Green Slip premiums have risen and are among the most expensive in Australia. Without reform, prices will continue to rise.

    A new Green Slip reforms website has been set up, which explains the NSW Government’s proposed reforms. It includes a position paper that summarises the feedback received during consultation and details the proposed changes to the scheme.

  • Milestones

    • 11 March 2016: An options paper was released, which outlined the challenges faced by the Scheme and provided options to create a fairer and more affordable scheme for road users to:
      • increase the proportion of benefits provided to the most seriously injured road users
      • reduce the time it takes to resolve a claim
      • reduce opportunities for claims fraud and exaggeration
      • reduce the cost of Green Slip premiums
    • 11 March - 22 April 2016: We sought feedback on the options paper and on how to improve the design of the CTP Scheme
    • between March and June 2016 round tables were held and social research was undertaken
    • 29 June 2016: An option was selected for further consultation
    • 29 June 2016: A new Green Slip reforms website has been set up
    • 29 June 2016: Expert reference panel established
  • Outcomes

    So far

    A modified hybrid model has been selected, as it best addresses the objectives for a CTP scheme set out in the options paper and:

    • is the option most preferred by stakeholders and the public who made submissions
    • addresses concerns expressed by the public through consumer research
    • will improve health outcomes by encouraging faster resolution of claims

    Next steps

    An expert reference panel along with technical working groups including relevant stakeholders and service providers we established to assist SIRA design the new scheme and its processes in detail, and to provide advice to Government. The Government is considering the options.

    Further information

    View the submissions here

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